By using our website, you agree to comply with these terms and conditions. For any additional questions or clarifications, please do not hesitate to reach out to us.
Terms and Conditions
1. Introduction
These terms and conditions govern the use of services provided by Culture Club. By enrolling your child or using our website, you agree to abide by these terms.
2. Trial Period
Culture Club offers a 3-day trial period for new families to experience the preschool environment without commitment.
- Trial slots are not capped but are subject to scheduling availability.
- Feedback from the trial is encouraged and used to enhance our program offerings.
3. Admissions and Fees
- Admission is confirmed upon payment of fees. The following policies apply:
- Admission fees are non-refundable.
- Fee schedules and due dates will be communicated in advance.
4. Pricing and Currency
- All prices displayed on our website are in Indian Rupees (INR).
- Prices are subject to change without notice.
5. Refund and Cancellation Policy
- Refund Policy: All fees paid are non-refundable. Once payment is completed, no refunds will be issued under any circumstances.
- Processing Time: Refund requests for incorrect transactions will be processed within 5-7 working days from the date of approval. The refund will be credited to the original payment method or bank account used for the transaction.
- Cancellation: Cancellations of enrollment or services are not permitted once payment is made. We do not accept requests for cancellations or refunds.
6. Health and Safety
- Children must meet health requirements as specified during the enrollment process.
- Parents must notify the school of any medical conditions or allergies.
7. Communication Policy
- Parents will receive regular updates via newsletters, WhatsApp, or email.
- Open communication with staff is encouraged during designated hours.
8. Code of Conduct
- Respect for staff, children, and property is mandatory.
- Disruptive behavior may lead to temporary suspension or expulsion.
9. Changes to Policies
Culture Club reserves the right to modify these terms and conditions at any time. Parents will be informed of changes in writing.
10. Dispute Resolution
Any disputes arising from these terms will be resolved through mutual discussion. If unresolved, the matter will be referred to an independent mediator.
11. Contact Information
For any queries or concerns, please contact us:
Phone: +91 98540-55688
Email: [email protected]
Operating Address: Zoo Road, Guwahati, Assam, India
By using our website and services, you agree to comply with these terms and conditions. For any additional questions or clarifications, feel free to reach out to us.